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Our Vision and Values

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Our Vision

To provide personalised service to our clients, deliver building and repairs services of the highest quality and maintain honesty, integrity and professionalism in our dealings with clients, home owners, tenants, trade partners, suppliers and all those we work with.

 

Our Values

Quality
At Rebuild Group, we strive to provide general building and insurance repair services of the highest quality standards. Every job we work on is allocated a dedicated Building Supervisor who is accountable for ensuring the quality of the work we undertake on site meets our own high standards as well as the expectations of clients and policy holders.

Value
Unlike many insurance builders, at Rebuild Group, we apply our considerable experience and innovative approach to ensuring our projects are carried out using the most efficient and cost-effective methods possible. Having worked across Perth’s building insurance industry for several decades, we understand the importance of saving money for our clients so always remain focused on delivering both excellent quality work as well as value for money.

Service
Rebuild Group was established, and continues to operate, on the foundation of providing a bespoke, personalised service to all our clients. Regardless of a job’s size or scope, our Building Supervisors and administrative staff remain up to date and approachable, ensuring not only our clients, but also home owners, tenants and any other relevant parties have a consistent and accessible point of contact throughout the entire process. We’re also proud of the reputation we’ve built for tackling issues other insurance builders shy away from. Whether relating to identifying the cause of ongoing property damage or sourcing unique and hard-to-find materials, we make it our business to solve problems and deliver high quality outcomes for our clients and their policy holders.

Integrity
At Rebuild Group, we strive to operate with highest levels of honesty and transparency in everything we do. This means, when it comes to our inspection reports and quotes, we provide reliable, easy to interpret information as well as fully itemised costings which clearly detail everything required to complete required works. We also maintain methodical, internal processes which enable us to clearly identify, oversee and communicate each job’s status at any given point in time.

Health and Safety
We are committed to maintaining the highest levels of health and safety for our team members, trade partners and all other site users. We use only fully qualified and insured trades and have considerable experience providing emergency repairs to temporarily secure sites and ensure the safety of home owners or tenants prior to completion of final repair works.